Chinese for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues related to HP Printer.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.If this helps, please mark this as “ Accepted Solution ” as it will help several others with the same issue to get it resolved without hassles. To simply say thanks, please click the " Thumbs Up " button to give me a Kudos to appreciate my efforts to help. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. Please perform all these steps patiently as it is critical to resolving the issue. Please check this link: to download install and use it with FAQs The HP Smart app also prints and scan.To scan you could use the HP Scan and capture app from this link: It has FAQs also.If you have difficulty to install the 990c printer driver follow the screenshots in this link: and instead of selecting that printer when you come to the option HP Deskjet 990c, select that and install it.Right Click on the HP Photosmart 8250Series, Properties, Advanced, New Driver, Next, select HP for the manufacturer and select HP Deskjet 990c as the printer, Next, Finish, Apply, General, (change the name back HP Photosmart 8250 Series or whatever you would like), OK. You could install this as follows: click Start, Control Panel, Printers and Faxes.If it still does not work, please install the universal printer driver which is the Deskjet 990c drivers by following the steps If it does not work, please install the Windows built-in drivers by following instructions from this link: and this should work for you. Then check if this does the trick for you. Then download the latest full feature driver from this link: and install it on the computer after selecting the correct operating system.Ĭonnect the printer to your computer only when the setup prompts for the printer. Then create a new user account by following the steps from this link: Ignore the Regedit option if it cannot be done.If possible, delete the printer from the registries using Regedit or using any other 3rd party application.Delete the files in the folder (You might not be able to delete all the files). ![]() It would bring up the temporary files folder.Type %temp% in the run box and click Ok or hit the Enter button.Once the PC is on the desktop, press Win + R, it would bring a Run dialog box,.Delete all the instances of your printer listed in devices and printers.You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there if any.Go to devices and printers, select any printer listed there and you will get some options on the top. ![]() (Right-click on the Windows button to access device manager)
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